Frequently Asked Questions (FAQ)

A. Where? When? Which tour?
1. What are the best destinations in Africa?There are many types of safari available these days, from family safaris, night and walking safaris, to horse-riding and canoeing.
Kenya is considered by many to be the home of safari, with 59 wildlife parks and reserves, the Masai Mara being the best known and most visited. It's affordable, especially if you join a package tour, or camp.
South Africa. The Kruger National Park is probably the best-known game park in South Africa, which is generally thought to be a good value destination. You can expect to find the big five here, as well as small animals like the bushbaby and meerkat.
Botswana and Tanzania. If you're after an individually tailored trip, Botswana or Tanzania could be for you. The trips here tend to be more exclusive, and, as you often have to fly to remote, inaccessible destinations, the price can really hike up. You can do safari DIY-style, but beware - wildlife tends to live away from the beaten track, so you'll more than likely need a guide, transport and accommodation.
Namibia has quickly become a good value destination, with safaris taking place in stunning desert landscapes. Camping here is also an excellent option for those on a shoestring.
Zambia is often described as Africa's big secret because of it’s wonderful wildlife, and very few visitors. A good option if you want to avoid the tourist crowds.
Mozambique is also becoming very popular. After your safari, you can choose to relax on the stunning coast, or one of the beautiful offshore islands.
Uganda is a must if you are interested in seeing gorillas and chimps, and it offers one of the best water rafting experience in the world.
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2. Southern Africa or East Africa?
In terms of landscapes and attractions, the regions are quite different. East Africa boasts Mount Kilimanjaro, the Serengeti Plains / Maasai Mara ecosystem, the Ngorogoro Crater, the mountains at the borders between Uganda and Rwanda where the mountain gorillas live, the Kenyan coast with Lamu, Mombasa and Malindi and the Tanzanian coast and Zanzibar.
Southern Africa includes Botswana’s Okavango Delta wetland, the Skeleton Coast and Namib desert of Namibia, South Africa’s miles of diverse coastline and the Kruger National Park, the semi-arid Kalahari Desert of Botswana and northern South Africa, and the lower Zambezi River basin including Victoria Falls, along the borders of Zambia and Zimbabwe.
The wildlife species found in the two areas are essentially the same; most of the predators and plains game can be seen in both regions and only some birds and a few mammals and reptiles are distinct between the regions. The major differentiation is in the numbers of certain species and the general experience a visitor will have when viewing them.
East Africa offers herds of zebras and wildebeests in the hundreds of thousands. The annual migration between the Maasai Mara in the north and Tanzania’s Serengeti in the south is a spectacle unequaled anywhere on earth today. Botswana and Zimbabwe are home to 80% of Southern Africa’s 300,000 elephants and huge herds are a common sight along their northern borders. Namibia is also home to more cheetahs than anywhere else in the world, although a sighting is a rare treat.
The weather also varies between the regions. In East Africa, October marks the beginning of the “short rains” while April brings “long rains.” In Southern Africa, while each country varies, the rains generally fall between November and March with the rest of the year being mostly rain-free. The rainy or “green” safari season in Southern Africa offers benefits such as herbivores having their babies, lush green landscapes and dramatic skies, all of which combine to create superb photographic opportunities. Temperatures are similar between the regions with May through August being the cooler months.
East Africa, in general, has earned a reputation for a high density of tourists staying in hotel-styled lodges. The most common safari vehicle in East Africa is the mini-van with its pop-up roof, whereby passengers stand up to take pictures while peering out of the roof or sit in the enclosed vans. Southern Africa is known for its luxury tented safari camps and huge tracts of wilderness areas with very low tourist densities, making for a private safari experience. The safari vehicles used here are modified, open-air Land Rovers which also add to the intimacy of the experience.
Most of the safari areas in East Africa are open to any visitor, so you don’t have to be at a specific camp to enjoy to enjoy the experience. You can have a private car and decide with your guide how to explore the park, following your interests. Especially with predator interactions, the result can be over-crowding. To avoid this, it is possible to go to less visited game areas or start your safari very early in the morning.
For the most part, Southern Africa is dominated by huge land concessions, which are owned or leased by luxury safari camp operators, and these concessions are for the sole use of the individual camp and its guests. With an average camp size of only 10-16 guests and only one or two vehicles for the entire concession, one can drive all day in the restricted area of the concession and not encounter anything but wilderness and wildlife.
In general, both Southern Africa and Eastern Africa are truly spectacular destinations. Southern Africa is a more intimate experience for wildlife lovers, Eastern Africa is better developed from a tourist point of view and offers more variety.
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3. What makes a destination special and what are the highlights?
Tanzania is also on the Indian Ocean, and boasts a lush coastline, savannah and semi-desert landscapes. Highlights include the great migration, Serengeti National Park, Ngorongoro Conservation Area, Lake Manyara National Park, Arusha National Park, Mikumi National Park, Ruaha National Park, Tarangire National Park, Kilimanjaro National Park, Selous Game Reserve, Zanzibar, Pemba.
Uganda is a gorgeous land, lush and green, boasting mountain forests, hundreds of lakes, including Lake Victoria, and the Ssese islands. Highlights include mountain gorillas, the source of Nile, Murchison Falls, White Water Rafting, climbing Rwenzori mountain.
Namibia is on the Atlantic, offering a wild and desolate coastline; much of the country is arid desert and wooded bushveld. Highlights include the Namib Desert (with the highest sand dunes in the world), Namib-Naukluft Park, Skeleton Coast, Etosha National Park, Kaokoveld (home of the Himba tribe), Fish River Canyon, Damaraland and the Caprivi Strip.
South Africa is a country of astonishingly varied landscapes, including a stunning coastline on both the Atlantic and Indian Oceans, mountain ranges and veld plains. Highlights include Mpumalanga region (Kruger National Park, Pilgrim's Rest, Blyde River Canyon), KwaZulu-Natal (Drakensberg Mountains, Durban), Western Cape (Cape Town, Peninsula, Winelands, Garden Route), Limpopo Province (Waterberg region) and Sun City.
Botswana’s landscape includes a lush river delta region packed with exotic birdlife and animals, arid sandveld, scrub savannah and saltpans. Highlights include the Central Kalahari Game Reserve, Chobe National Park, Moremi Game Reserve & Okavango Region, Makgadikgadi Pans Game Reserve.
Mozambique offers vast wooded savannah, mountain ranges, a stunning coastline with lagoons and coral reefs and a string of idyllic islands. Highlights include the Bazaruto Archipelago, Benguerra, Maputo (capital) and Beira, and Isla de Mocambique.
Zimbabwe is largely plateau with bushveld, giving rise to many rivers like the Zambezi, although there are mountainous highlands. Highlights include Victoria Falls, Lake Kariba, Zambezi Valley & Mana Pools, Gonarezhou National Park, Save Conservancy, Chimanimani, Hwange National Park, Eastern Highlands, Great Zimbabwe and Matobo Hills National Park.
Zambia is landlocked, and is bordered by eight countries. It’s landscape includes vast plateau with deciduous savannah, grassy plains and marshland, with rainforest around Victoria falls. Highlights include Livingstone Town, Victoria Falls, Lake Kariba, Liuwa Plains, Lower Zambezi National Park, Kafue National Park, South Luangwa National Park.
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4. Is Africa an expensive or difficult destination to travel to?
The value of the local currencies is low enough that it is extremely inexpensive once you are there, and with safaris many things are included in the overall price, such as meals, game drives and guides. To check current and historical exchange rates, visit www.xe.com for an excellent currency conversion page.
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5. Do you customize a tour?
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6. Do you offer set departure dates?
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7. What is the typical number of people on a safari in the bush?
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8. How many passengers are accommodated on the vehicles?
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9. Is there any reason we might wish a private vehicle on any particular day?
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10. What shape do I need to be in?
Every tour will have an indication of activity level and fitness required.
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11. Is a safari an exhausting experience?
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12. I am looking for an active trip - can you do this?
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13. I am a solo (single) traveler, how can I join your tours?
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14. What weather should I expect on an African safari?
In general the climate in southern Africa is as near perfect as you can get with dry season temperatures similar to those of the Mediterranean, but without the humidity. Daytime temperatures average 25 degrees but can get much hotter, especially in the months of October and November, just before the rains arrive.
During the winter period - June through August - night-time temperatures in some areas can drop to freezing or below. Early morning game drives during these winter months can start out very chilly and you should bring a warm sweater, gloves and even a hat to cover your ears. However, by mid morning (9 am or so) the layers will start coming off as the days will heat up dramatically. The rains occur each year during the period November through March with the dry season stretching from April through October.
Botswana: Summer: Nov-April. Winter: May-Oct.
Mozambique: Summer: Oct-March. Winter: April-Sept.
Namibia: Summer: Nov-April. Winter: May-Oct.
South Africa: Summer: Sept-April. Winter: May-Aug.
Zambia: Summer: Nov-March. Winter: April-Aug.
Zimbabwe: Summer: Oct-April. Winter: May-Sept.
East Africa
Temperatures during the day range from 25 to 35 degrees, depending
on season and altitude. Nights are cool with temperatures dipping
as low as 8 degrees in some areas (Ngorongoro Crater, for example).
Even though you will be travelling near the equator, please take our
packing recommendations seriously and take along a light jacket or
sweatshirt, sweater, and a fleece pullover. Additionally, bring something
warm to sleep in at night. Humidity is low. If you don't travel near
the rainy season, it usually doesn't rain.
Kenya: Dry season: Dec-April and Jun-Oct
Tanzania: Dry season: Oct-March and Jun-Oct
Uganda: Dry season: Nov-Mar and Jun-Sep
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15. When is the best time to go?
Most visitors who research this aspect of African safari travel by reading up in books or website's are steered to the dry, winter months for the best game viewing. The reason for this is that the water holes are smaller, fewer and farther between and the little remaining green vegetation is widely spread out. The result is that all animals have to come to these watering holes to drink daily and so the wildlife is generally easier to find, and due to the lack of vegetation, easier to see.
However, in this season the landscape is less colorful and there is a great deal more dust. Photographically, the greens of the summer months are absent and your photos will reflect the overall brown of the landscape.
Some repeat visitors to Africa have found that they prefer the greener, summer months for several reasons. As mentioned, the green colors make the scenery breathtaking. Additionally, as the summer is also the rainy season, one finds dramatically beautiful skies to compliment the lush greens of the landscapes.
That said, there is always a risk of a missed game drive here or there, although we have only been rained out of one game drive in many, many rainy season visits.
Kenya: All year round. Great migration: June-September. If you are not scared of some rain, May can be an excellent month to enjoy best prices and fewer tourists.Tanzania: All year round. Best climbing Mount Kilimanjaro: Aug-Oct and Jan-March. Great migration: April-June and Oct-Dec. As in Kenya, May is a good month to avoid tourists and take advantage of lower prices, if you don’t mind the threat of rain.
Uganda: All year round. Avoid Apr-Jun as they may be very wet.
Botswana: All year round. Best birding: Nov-March. Best botanical months: Dec-May. Peak season: July-October. Middle season: May-June.
Mozambique: Best time: winter (April-Sept).
Namibia: All year round. Best birding: summer (Nov-April). Best botanical months: Dec-May. Peak season: July-October. Middle season: May-June.
South Africa: All year round. Best game viewing (in north): winter (May-August). Southern regions: summer destination (Sept-April).
Zambia: Many lodges are closed Nov-May. Victoria Falls spectacular after rains: April-May.
Zimbabwe: All year round. Best white water rafting: Aug-Dec. Best botanical months: Dec-May. Peak season: July-Oct. Middle season: May-June.
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16. What are the roads like?
Kenya: All major roads are tarred. Surface of lesser roads vary. Many roads only navigable by 4x4 in rainy season. Self-drive is not a recommended option.
Tanzania: About 4% of highways are tarred. All key roads are in good condition. Road conditions in reserves and parks were rough but are constantly upgraded and maintained. Guided 4x4, minibus and fly-in safaris are conducted in Tanzania. Self-drive is not a recommended option.
Uganda: All major roads are -in theory- tarred, however the conditions are not always good. Surface of lesser roads vary from poor to very bad. Many roads only navigable by 4x4 in rainy season. Self-drive is definitely not a recommended option.
Botswana: About 24% of highways are tarred. Rough, sandy and badly signposted tracks in reserves - 4x4 essential. The best way to visit these areas is by pre-booked vehicle or fly-in safari to the many lodges and camps scattered sparsely across the national parks and private reserves.
Mozambique: About 19% of highways are tarred. The main road along the coast (EN1) is tarred and roads are constantly being upgraded. The main attraction is Bazaruto, easily reached by air.
Namibia: About 12% of highways are paved. Extremely good infrastructure of roads – a two-wheel drive vehicle adequate for a self-drive holiday.
South Africa: Roads well-maintained. A comprehensive road network across most of the country. Good self-drive destination.
Zambia: About 18% of highways are paved. After rains, most gravel roads only passable by 4x4. Mostly fly-in safaris.
Zimbabwe: About 47% of highways are paved. Outside parks and reserves, where 4x4 is advisable, road conditions good and well signposted. Self-drive is an option.
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17. What is the migration?
After the short rains in the month of November, the herds move back into Serengeti and make their way to the southern pastures where they rest and feed through the rains until their search for better grazing leads them to begin their annual migration once again.
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18. Can we go on a hunting safari or fishing activity?
Both sport hunting and fishing do not help tourism, as someone claims, but by the opposite create corruption, and disruption of the local bio-system to accommodate the needs of sport hunters and fishermen.
Whoever claims that they are positive for the tourism industry and especially for the local communities, either is unaware or the real consequences or is not acting in good faith to protect his own interests. Just as examples:
. Hunters are sometimes charged over $20,000 based on what they kill. Most of this money goes to support corruption in Africa;
. Farmers unnaturaly allow species of antelopes like Orix to reproduce in high number, transforming the delicate eco-system:
. In most cases animals like cheetahs and leopards are killed on site by the farmers to protect their life-stock of antelopes;
. Fishing is damaging as well as hunting and contributes to the eradication of certain species of fish and destruction of the eco-system.;
. Where sport hunting and fishing are allowed, local communities cannot longer use these areas for their needs.
If you are planning to do either hunting or fishing please DO NOT contact ZedAway as we will not provide you with any support.
If you want to know more about the devastating consequences of hunting and fishing in Africa, please send us an email to info@ZedAway.com
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B. Health
1. What medical issues should I consider?HIV/AIDS is endemic to sub-saharan Africa. It is transmitted mainly through sexual intercourse and infected blood. In the unlikely event of an accident, blood in Africa is extremely well screened. Condoms are widely available.
General health problems due to poor food preparation are most unlikely in the high quality places at which you will stay. Malaria is of course present in Africa, but prophylactics are available.
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2. Are there any requirements regarding vaccinations on my safari?
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3. Would you recommend Malaria Medication?
The safari camps in Southern Africa are not located in densely populated areas and this greatly reduces the risk of being infected by malaria.
The anopheles mosquitoes – those carrying the disease - start biting by late evening and the peak of biting activity is at midnight and early hours of morning. Protect yourself against the bites in the evenings and early mornings by applying mosquito repellent, wearing garments that cover the body as much as possible, and at bedtime, by using mosquito nets.
All of the camps provide mosquito repellent in the tents and in the lounges and on game drives. Most also provide mosquito "coils", an incense-like slow-burning substance that produces a smoky repellent that can be lit inside the tent before heading for dinner so that the tent is cleared by bed time. Finally, the majority of the camps also provide a mosquito netting over the beds.. Wearing lightweight long pants instead of shorts and covering the ankles especially is also very helpful during dinner and in the evening hours. Use the bug spray after sundown on game drives as well.
Remember that the best precaution against malaria is to reduce the likelihood of being bitten. The next best precaution is to begin and complete a full regimen of anti-malarial medication for your African safari. The medication usually begins before you leave and is completed after returning home. Check on the internet or with your physician for further information.
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4. But is the water safe to drink?
Kenya, Tanzania and Uganda: While mains water in major towns is chlorinated and relatively safe to drink, it is safer to stick to sealed bottled water, available from most hotels and lodges.
Botswana: Tap water is purified and safe to drink at hotels, inns, lodges and other public places. Remember water is a scarce resource, especially in this drought-stricken country, so please be respectful and help to conserve water.
Mozambique: Tap water is usually safe to drink, but bottled water
is available should you prefer this.
Namibia: Tap water is purified and safe to drink at hotels, inns,
lodges and other public places. Remember water is as precious as diamonds
in this drought-stricken land.
South Africa: The tap water in South Africa is safe to drink. If you prefer, bottled water is available.
Zambia: Tap water is usually safe to drink, but bottled water can be purchased if preferred.
Zimbabwe: Tap water is purified and safe to drink at hotels, inns, lodges and other public places.
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5. Is the water safe to bath in?
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6. Are medical supplies available?
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7. Are there doctors?
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8. Hospitals?
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C. Children
1. Can we bring children on our African safari?Most African destinations welcome children. Families with children between the ages of 8 and 12 will have to book private activities so as not to disturb other guests. Depending on the size of the family, this may necessitate additional costs at certain camps or at certain times of the year. Some places have family tents and family rooms, and often children staying in the family accommodation get a discount.
Having said that, the age at which children should go depends upon the attention span of your child. Generally, children should be at least seven - unless they have a nanny to be with them. We can arrange for local nannies.
Some of the smaller, more exclusive lodges in Southern Africa have policies of not taking children - ages vary - out of respect for the wildlife experiences of other guests.
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2. Are there activities for children?
Man-made attractions include going on rides in thrilling theme parks, splashing around in water parks or choosing colourful beads and animals toys at craft markets. Some lodges offer children-specific activities such as foraging trips where kids collect seed pods, feathers, bugs and leaves under the watchful eye of their own ranger.
There are also many natural attractions for children however please keep in mind that children five years and younger in Southern Africa are generally not allowed on game drives and where they are allowed, it would be a better option to arrange for them to stay at the lodge or tented camp with a nanny (this can be easily arranged).
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3. What about malaria when travelling with children?
If malaria is the main deterrent for you to enjoy a visit in Africa, you should consider that there are several malaria-free reserves in South Africa to choose from. Addo Elephant, Kwandwe, Shamwari and Madikwe are to name but a few.
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D. Dangers
1. What about safety in Africa? What precautions must we take?While we do not recommend trips to countries that are unsafe, as is the case all over the world, petty crime can be a problem. Here are some tips to help you stay safe, and avoid events that could the trip of a lifetime.
Never walk in deserted areas at night, try not to look too much like a rich tourist showing off, be sensible. As in most cities in the world, there are areas which are safe and areas where gangsters and criminals lurk. Always ask about safe areas at your hotel.
When in towns and cities, do not carry large amounts of cash in your pocket. Keep enough for the expenses of the day and place the rest in a safety deposit box at the hotel/lodge or money pouch under your shirt. Also be discreet with an expensive camera or jewellery.
Take note of onlookers and keep your possessions in sight at all times to avoid opportunistic theft. Make use of your hotel safety deposit box for expensive items. Never leave baggage or personal items unattended, especially at airports.
Make photocopies of your passport, airline tickets, drivers license and other important documentation. Also keep a record of the numbers of your travellers cheques. These should be kept in a safe place. Leave expensive jewellery at home.
If you are travelling in a car (self drive safari), it is important to lock all the car doors and keep the windows as far up as possible. Plan ahead and know which route you intend to take using clear maps. When leaving your car, do not leave your purse or bag lying on the passenger seat in clear view - rather keep them in the car boot. Never pick up hitchhikers.
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2. Are there carjackings?
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3. Are the wild animals dangerous?
If you stay in a tent, ensure that your tent flaps are not left open and doors are closed. At almost all the camps the guides walk you to and from your tents and they are trained to handle any situation. Keep in mind that animals do wander through the camps and resorts during the day and at night, so at all times just be aware of your surroundings and you will be fine. Having wild animals in such close proximity is one of the main reasons people visit the area – enjoying them in their natural habitat is what makes the experience all the more special.
The game drives are conducted often in open-air or open-roof vehicles
which really allows you to get up close to the wildlife. Most
of the animals, and certainly the primates like baboons and monkeys
and the larger cats like lions, are keenly aware of human presence.
The animals actually become habituated to the vehicles and eventually
ignore them - this allows guests to view animals exhibiting their
natural behaviour.
Occasionally an elephant, especially the females in the breeding herds,
become annoyed and their protective, motherly instincts take hold
and they chase a vehicle off, but this is rare. Also, the guides
are very good with reading an elephant's moods and will avoid situations
which could be potentially dangerous. The same can happen with
old male buffaloes, who could eventually decide to charge.
In the vast majority of cases, you are in no danger whatsoever if you listen to the guides and keep aware of your surroundings - always remember that you are in a wild place, with wild animals, but also keep in mind that crossing the road in a busy town centre can be more dangerous.
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4. Are there lions in the streets?
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E. Food and Accommodation
1. What types of accommodations are available?Kenya: Advanced bookings are recommended. Most safari lodges have banda type accommodations, with a lounge, central dining area and bar in single unit hotels. Tented accommodations vary from super deluxe to basic tents.
Tanzania: Advanced bookings are recommended. Accomodation tends to be of banda type with a lounge, central dining area and bar in single unit hotels. Luxurious "tented camps" pitched on concrete bases are popular. National parks also offer ordinary campsites. All major towns have luxury hotels and at least one good guesthouse.
Uganda: Advanced bookings are recommended. Most safari lodges have banda type accommodations. Hotels and guest houses are widely available. Tented accommodation, apart from very few cases, usually consists of basic tents with very basic facilities.
Namibia: Advanced bookings are recommended outside of major centres. Lodges and safari camps tend to be on private ranches and offer luxurious standards. Campsites in national parks are of a high standard with excellent facilities.
Botswana: Advanced bookings are recommended. Lodges and safari camps range from tented sites to permanently tented camps, and reed or brick chalets. Campsites at national parks are very basic.
South Africa: Advanced bookings are recommended. Lodges and safari camps often set on private ranches - high standards. Luxurious "tented camps" pitched on concrete bases are popular. Hotel chains exist in most cities and major towns, and there are many guesthouses, B&Bs and campsites with excellent facilities.
Mozambique: The best hotels, including major international hotels, found in cities and along coasts, particularly on the islands. Private lodges of high standards in tourist areas. Cheap hotels, pensãos, or slightly better pousados exist in cities and bigger towns. There are many campsites along coast.
Zambia: Advanced bookings are recommended. International hotels are available in cities and major towns. In national parks, there is camping, self-catering huts or chalets and top end lodges with luxury chalets or permanent tents.
Zimbabwe: Advanced bookings are recommended. Private game reserves offer both standard and luxury accommodation. National parks have cottages, chalets or lodges, all fully equipped. Government campsites are well-maintained.
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2. What types of food are served on an African safari?
If you are doing a camping safari in Kenya or Tanzania, a cook will be with you and will prepare food while you are on the game drive.
The standard 3 meals a day is done away with in the bush as the meals are geared around the game viewing times and activities. Typically one starts off with a light continental breakfast upon waking before heading out on the early morning activity. Guests usually return at about 10/11 am for a large brunch, which incorporates meals from both the breakfast and lunch menus. A light tea and snack is offered before the afternoon activity and upon returning to camp in the early evening, a hearty three-course dinner is enjoyed followed by after dinner drinks around the campfire.
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3. Do you accommodate people with dietary restrictions?
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4. How large are safari tents?
On standard campsites, generally the tents are spacious enough for two people.
On basic campsites, the tent is often just enough to fit two people, with not much additional comfort.
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5. Is the washroom arrangement very far away in campsites?
In standard campsites, the toilets and showers are generally few metres away.
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F. Booking: how and when do I book?
1. I am interested in your offers, what is next step?You can either go on a private safari or on a shared safari. Shared safaris offer the convenience of a pre-set itinerary and a fixed price, joining a small group of travellers, which fits your interests and your schedule. Shared safaris have fix departure dates.
A fixed departure trip gives you the convenience of a fixed price and a pre-set itinerary.
Alternatively, you can go for a private safari that gives you the full flexibility of itinerary, departure and budget. In this case, you will work with us to develop a totally customized itinerary and schedule.
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2. What does the trip price include?
All meals unless specified otherwise.
All your park and game reserves fees, including conservation fees.
All airport transfers.
All in-country transportation as specified in your itinerary.
One of our experienced in-country safari guides.
Active adventures including horseback riding and walking safaris, as specified in your itinerary
Excursions, as specified in your itinerary
Bottled water in our safari vehicles
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3. What is not included in the trip price?
Passport and Visa Fees
Travel insurance
Gratuities
Drinks
Telephone or facsimile charges or other items of a personal nature
Any activity specified as optional
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4. How do I book my safari and how early should I make reservations?
However don’t get scared! In many occasions we can arrange a tour for you even in as little as 10 days, even in high season!
The major factor of concern will be the availability of flights, so always check if you can get a flight before booking with us.
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5. Which forms of payment can I use?
Payments may be made by International Bank Transfer generally in US$.
We also can accept credit card payments with additional cost.
To charge a portion of your trip fare to your credit card, you can use the online facilities on the website.
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G. Preparation: before you go
1. Can I get a visa upon arrival?Close
2. What are the entry requirements?
Important: in same nations visitors are required to have a minimum of two blank pages in their passport to enable the entry visa to be issued. If there is insufficient space in the passport, entry may be denied.
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3. What about Insurance?
It is a condition of booking that the sole responsibility lies with the guest to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependants/travelling companions for the duration of their trip to Africa.
This insurance should include coverage in respect of, but not limited to, the following eventualities: cancellation or curtailment of the trip to Africa, emergency evacuation expenses, medical expenses, repatriation expenses, and damage/theft/loss of personal baggage, money and goods.
ZedAway will take no responsibility for any costs, losses incurred
or suffered by the guest, or guest's dependants or travelling companions,
with regards to, but not limited to, any of the above mentioned eventualities.
Guests will be charged directly by the relevant service providers
for any emergency services they may require and may find themselves
in a position unable to access such services should they not carry
the relevant insurance cover.
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4. What do I need on my safari?
Tissues
Wet antibacterial tissues
Shorts/skirts.
Long trousers/slacks.
Sweat pants/sweat shirt
Underwear and socks.
Warm winter sweater.
Warm jacket, possibly waterproof
Good walking shoes (running/tennis shoes are fine).
Trekking shoes if you are doing trekking or walks
Swimming costume
Sandals.
If you wear contact lenses, we recommend that you bring along a pair
of glasses in case you get irritation from the dust or pollen.
Sun hat
Insect repellent e.g. Tabard, Rid, Jungle Juice, etc.
Basic medical kit (aspirins, plasters, Imodium, antiseptic cream and
Anti-histamine cream).
Imodium or other anti-diarrhoeal
Suntan Lotion
Sunglasses
Torch and Batteries
Binoculars
Small Sewing Kit
Don’t forget that safari vehicles and light aircraft have physical
space restrictions.
Only take with you soft bags (no hard suitcases).
The emphasis for your clothes is on comfortable, casual and semi-casual
wash and wear clothes. Please note that bright colours are not appropriate
for game viewing.
Please take note that game drives are conducted in the early morning
and late afternoon at which times (especially in the Southern Africa
winter months) it can be very cold.
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5. How much luggage can I take on safari?
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6. What travel documents do I need?
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7. How much money should I bring?
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8. How much should I tip:
Restaurants do not expect big tips, just leave something and they will appreciate it.
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9. What pre-African safari reading do you recommend?
It is difficult to recommend a book that will fit all, but certainly during the years we found the Bradt collection of books on Africa to be the most reliable and informative, a real guide as opposite as a list of places of interest and places to stay (you can find them at www.Amazon.com or similar websites. Search “Bradt Travel Guide Africa”).
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H. What can I see? What can/can’t I do?
1. What happens after my flight lands?After that, if your tour starts the following day, you will be accompanied to your hotel.
The following day (or the same day if your tour starts immediately) you will receive a full briefing about the itinerary, what you will see, what rules to follow, etc
At this point it is time to start your tour. Your luggage will be loaded on a safari car and you will start your journey.
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2. What is a "typical" day on an African Safari?
Typically, a safari includes two major activities per day - one which begins early in the morning and the second which occurs in the mid- to late-afternoon and continues until dark. Activities may include game drives in safari vehicles, water activities like canoeing, motor boating, and also game walks. Most safaris are predominantly game drives as this is usually the best way to see wildlife unless your safari is on a river or in a permanent water area.
Morning activities begin with tea or coffee and a light morning snack before sunrise with the drive or activity beginning at or just after sunrise. The mornings are really offer the best opportunities to see good wildlife as it is still cool and the nocturnal animals are still quite active. There is usually a break to get out and stretch and have another coffee and snack. Never miss a morning game drive. Skip an afternoon drive if you're worn out or need a break, but the mornings are usually far more productive for game sightings.
Morning activities are usually over by late morning and guests return to camp for a full breakfast / brunch.
The middle of the day is your own. Middays are typically very warm to hot and the animals are therefore quite inactive for the most part and seek shelter in the shade to wait out the heat. Guests may relax at the camp or lodge, or for the intrepid most locations will allow a short midday activity like a game walk, visit to a hide, or cultural walk.
After the siesta, guests return to the main area for tea (drinks, snacks) before heading out on the afternoon safari activity. This activity typically starts at 3:30 or 4:00pm and the weather at this time is usually quite warm. The activity will carry on until sunset or in certain places even afterwards for a night drive. Guests return to camp, freshen up, come down for drinks at the bar and sit for a full dinner. Most people will find that they are tired from the day activities and are in bed by 10pm.
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3. How do we get from location to location on an African safari?
Fly In safaris are different, in that all transport from one location to another is by air.
Bottled water is supplied. In case you will need more than the allowance, your guide will inform you and tell you where you can buy it.
On private safaris, you will be travelling in on a safari vehicle, generally open roofed, which offers excellent visibility and outstanding photo opportunities.
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4. Do the vehicles allow for periodic pit stops for the passengers?
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5. Can you smoke on safari?
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6. What animals will we see on an African safari?
Of course, most visitors want to see "The Big Five” - a term originally used by the "Great White Hunters" in Africa to refer to the five most dangerous animals to hunt: Lion, Leopard, Elephant, Buffalo, and Rhinoceros. Today, these animals are thankfully more often hunted by those with a camera. It is possible to see all five of the Big Five in Kenya and Tanzania and certain areas in South Africa, Zimbabwe and Botswana. If this is your goal, we can direct you to locations where you will have around 90% chances to see them all.
At the same time, if your interest is for other animals, landscapes or plants, we will give you all the information you will need. Interests can go from gorillas and chimps, to snakes, bats, bugs, rare varieties of trees, rain forest and more.
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7. What local customs should I observe?
There is often a large economic difference between you and the people you visit, so leave your expensive jewellery and watches at home, and be careful not to pull out large wads of money when paying for something small.
Before photographing local people spend a little time with them, maybe start showing the camera and possibly the digital display with your last pictures. If they feel comfortable, ask them if they mind if you take few pictures with them. Always ask permission before putting your lens in their faces!
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8. Will I have a chance to interact with the local people?
If you want to do more than just interaction, we can also organise for you some volunteer work activities, lasting from just one day to over one month.
9. Can I feed the wild animals?
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I. Useful information
1. Is English/French/German… spoken widely?Close
2. Is there electricity in the camps/lodges?
Camps and safaris in the remote wildlife regions have no access to electrical power. Most camps have generators on site with 220v electricity or they make use of solar panels. The generators are not normally heard by guests as they are run for a couple of hours at a time in the morning and afternoon while guests are enjoying their activities. For most mobile tented camps there is no electricity; lighting is by paraffin lamp and campfires in the true traditional style of Africa.
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3. How can I charge my camera and telephone?
Another good suggestion is to charge your batteries every time you can.
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4. Is communication with the "outside world" possible while on an African safari?
Some lodges in Africa offer full telephone and internet services for those who do not wish to detach from the world completely.
All locations do however have at least a radio communications with their town/city offices in case of any emergencies.
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5. How do I phone the country?
If you want to dial an Africa country, these are the international codes:
Kenya: +254
Tanzania: +255
Uganda +256
Botswana: +267
Mozambique: +258
Namibia: +264
South Africa: +27
Zambia: +260
Zimbabwe: +263
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6. Can my mobile phone/cellphone work in Africa?
1. make sure that your phone allows international roaming.
2. make sure that your phone can work in Africa. For example, most telephones sold in US will not work in Africa, while all telephones sold in Europe will work there.
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7. Can I buy a local SIM card or hire a phone?
There are rental companies at the major international airports and some car hire companies also rent out cellphones. However, please note that some areas are out of range of transmitters.
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8. What about satellite phones?
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9. Is there internet connection in Africa?
There are also some safari lodges and camps in Africa which offer this facility. In remote areas, however, there is no internet connection.
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10. When are the banks open?
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11. Can I use my credit card?
Kenya: Most major credit cards (MasterCard, Visa and American Express) are widely accepted in major towns and upmarket places. Generally a 5% will be applied. Diners Card is not accepted by some lodges in Kenya nor is it generally accepted by other properties.
Tanzania: Visa and MasterCard are accepted by most top hotels and lodges around the country. Generally a 5% will be applied. In addition to credit cards, clients can bring US dollars cash and traveller's cheques.
Uganda: credit cards are only accepted by top hotels and very few other places. Please bring cash with you or withdraw money from a cash point in the major towns.
Botswana: All major credit cards are accepted at hotels, shops and restaurants. Certain lodges and restaurants do not accept payment by Diners or American Express.
Mozambique: Credit cards are usually accepted only at the more upmarket hotels.
Namibia: International Visa and MasterCard credit cards are generally accepted throughout Namibia. Holders of other credit cards are advised to clarify with a commercial bank whether their card is acceptable in Namibia. Credit cards are not accepted at petrol filling stations.
South Africa: Visa, American Express, Diners Club and MasterCard are accepted by most restaurants, stores, hotels, car rental firms and other points of sale and service. Proof of identity may be requested in some instances and it is therefore useful to carry a passport or some form of photo identification at all times.
Zambia: All major credit cards are accepted at the bigger hotels and shops. Note that certain lodges do not accept payment by Diners or American Express.
Zimbabwe: All major credit cards are accepted at hotels, shops and restaurants. However, please note that certain lodges and restaurants do not accept payment by Diners or American Express.
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12. Are US$ widely used?
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13. Is local currency available on landing?
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14. Is there a laundry service?
Often you can privately arrange with a local to wash your cloths. You will agree on a fee and the person will do it for you. Washing machines are not widely available. All the laundry is generally done by hand.
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15. Can I buy photographic equipment in the bush?
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16. Can I get film developed in Africa?
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17. What wildlife photography advice can you give?
The more common "point-and-shoot" cameras are not adequate in Africa. On safari, you won't always be able to get up close to wildlife. An SLR (single lens reflex) camera with a 200-300mm lens is recommended. More serious photographers may choose telephoto lenses of 400 or 500mm. Larger lenses often require a tripod, which cannot be used on a moving vehicle. A 2x teleconverter is useful for doubling the focal length of your lens. A zoom lens, such as a 70 to 210mm lens, is probably the best option for shooting a moving subject.
Important Note: Not all African cultures are familiar or happy with
cameras. Rural folk will often shy away from having their picture
taken. Please be sensitive. Some locals may ask a fee for having their
photograph taken. It is recommended you avoid photographing anything
relating to government and military, including personnel (soldiers
and police) and buildings (post offices, banks, airports, border posts,
railway stations and bridges).
When on safari, where you must pack light and be able to carry everything
you take, photographers must address the issues of charging batteries,
storage and editing of photos. Digital cameras consume a large amount
of battery power. Rechargeable batteries are a good answer, but require
planning ahead for charging time (not yet always available) - and
remembering to do it! While charging facilities are available in most
lodges and camps, you must remember to bring your own adapters.
Many towns offer a transfer to CD from any storage card. This service
can be very useful is you are planning in taking a large number of
pictures (as you probably will!)
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18. What items can I purchase?
African carvings, beadwork and basketry make great souvenirs and gifts. In the higher bracket, superb jewellery, precious stones, paintings, bronzes and furniture are all available - just ask your guides. A few shops, mostly in South Africa now accept credit cards, mostly Visa and MasterCard.
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19. What about bargaining?
Especially for original art crafts that required long time to prepare,
try to think what a fair payment per day of work would be and you
will soon come with a realistic price.
We are not suggesting in any way to over-pay every single vendor,
because this would be similar to giving charity and we are against
it, but we simply remind you that a little over-charge is quite normal.
Besides, the concept of fixed price is certainly not in the African
culture. Africans also bargain all the time, so trying to over charge
is not a special treatment for you, don’t worry.
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20. What about giving gifts?
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21. What about charity (giving money to beggars, giving gifts, etc)?
If you genuinely want to help the local communities get in touch with us and we will tell you how you can really help.
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22. A note on VAT and purchases of gifts in South Africa:
After checking in your suitcases, receiving your boarding pass and clearing customs, immediately get in the VAT refund line to have your receipts added up and approved for payment. You will either get cash - or, if the amount exceeds a certain limit, a check will be mailed to you.Finally, the VAT may only be reclaimed for goods, this does NOT include hotel accommodations or food of any kind. Many visitors skip this VAT refund process but it is well worth it.
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23. What is the time difference?
Tanzania: GMT +3 hours
Uganda: GMT +3 hours
Botswana: GMT +2 hours
Mozambique: GMT +2 hours
Namibia: GMT +1 hour/GMT +2 hours
South Africa: GMT +2 hours
Zambia: GMT +2 hours
Zimbabwe: GMT +2 hours
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L. ZedAway: who are we?
1. Why should you use ZedAway?Compared to high street travel agencies, we are significantly lower in price for the same quality of service.
We know every part of the itineraries we offer (travel agencies will never know or have tried all the tours they offer).
We have a local presence in Africa and we have a direct contact with everyone involved in the tour, from the booking officer for hotels, to the guide you will drive our tourists.
Compared to cheap local tour operators, we offer the guarantee of a company run with rigid European standards in quality and assurance. Nothing is left to chance, nothing is hidden, you will not get any unplanned surprises (apart maybe some flowers for your wife or a bottle of wine to celebrate an occasion).
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2. How does ZedAway pricing work?
Part of the money you pay for your tour is used to support several sustainability and conservations projects that we are promoting. This includes cultural experiences in Uganda where we actively involve the locals, volunteer work in several areas of Kenya and Uganda, support to local schools and orphanages, etc.
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3. Can you give me a reference from someone who has done a similar tour to mine?
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